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TERMS
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Collection of Personally Identifiable Information and other InformationWhen you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose. In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. If you choose to buy on the Website, we collect information about your buying behaviour. If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
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Sharing of personal informationWe may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
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Security PrecautionsOur Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
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Your ConsentBy using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
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Use of Demographic / Profile Data / Your InformationWe use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. With your consent, we will have access to your SMS, contacts in your directory, location and device information. We may share this data with our affiliates. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data and use it for internal purposes to further improve our services. In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
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Confirmation/CancellationIf you have placed a COD order our customer service team will call you for confirmation of the order to be shipped. Once an order is cancelled, it cannot be reverted. New order needs to be placed by the customer. Once the order is in processing status it cannot be cancelled. For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you. Changes in the order cannot be made once shipped.
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Availability of ProductsAll orders are Subject to availability of Products Along this line, if there are difficulties regarding the supply of products or there are no more items left in stock, we reserve the right to provide you with information on substitute products of the same. If you do not wish to order the substitute products, we will reimburse any amount that you may have paid.
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RefundThe refund will be initiated in your BEGAIRAT wallet by 7 working days from the date of your order is returned subject to passing the quality check. Gift wrapping charges will not be refunded if goods are returned. BEGAIRAT may refuse a refund request if we find evidence of fraud, refund abuse or other manipulative behaviour that entitles. Note if you want to go for return of the product you need to pay ₹79/- (For North India) and ₹120/- (For out of North India)
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Price & PaymentWe make every effort to ensure that the prices featured on the website are correct, error may occur. If we discover an error in the price of any of the products that you have ordered, we will inform you as soon as possible and give you the option of confirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and all amounts paid will be refunded to you in full. We are not obliged to provide you with any product at the incorrect lower price (even when we have sent the Shipping Confirmation) if the error in the price is obvious and unmistakable and could have reasonably been recognized by you as an incorrect price. The prices on the website excluding Goods and Service Tax (GST), duties, cesses and delivery charges. Prices may change at any time
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Use of Our WebsiteWhen you use this website and place orders through it, you agree to: Use this website to make enquiries and legally valid orders only. Not to make any false or fraudulent orders. If an order of this type may reasonably be considered to have been placed, we shall be authorised to cancel it and inform the competent authorities. Provide us with your email address, postal address and/or other contact details truthfully and exactly. You also agree that we may use this information to contact you in the context of your order if necessary. If you do not provide us with all the information we need, you cannot place your order
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Refusal to Process an OrderWe will always do everything possible to process all orders, there may be exceptional circumstances that force us to refuse to process an order after having sent the Order Confirmation. We reserve the right to do so at any time. We reserve the right to remove any product from this website at any time and to remove or modify any material or content from the same. We shall not be liable to you or any third party for removing any product or modifying any product or material or content from our website or not processing an order once we have sent the Order Confirmation.
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InvoiceInvoice will be provided to you along with the products when delivered.
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Return/ExchangeCustomer can exchange the order within 7 days from the date of delivery. Keeping the strict hygiene standards of our products, we do not accept returns / replacement on several product categories like Mask, boxers, shorts. We reserve the right not to accept return of products which (i) we believe are being returned after use, washed or soiled or (ii) are damaged (except where the return is on account of damaged goods having been delivered to you). We will not arrange the reverse pickup of products, nless confirmed by the Customer Experience Team. If you have received a defective product, send us images at begairatofficial@gmail.com and we will get back to you, Once confirmed by the Customer Experience Team. Once confirmed by our customer experience team will arrange the reverse pickup Product/s within 7 days of receiving the request. Please ensure while returning the product the packaging is intact the way it was delivered. As we do not have our own delivery service, we rely on delivery partners like DTDC, Delhivery, eKart, etc In case of an exchange; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for one way charge i.e ₹120. We will not be able to gift wrap any replacements you have asked for. If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price. Process: You can contact us on 9877272658 or begairatofficial@gmail.com or dm us on our Instagram page @BEGAIRATINDIA Our customer support Team will get back to you and may ask you for some information.
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DeliveryIn Continuation to Claus (3) above regarding the availability of product and extra ordinary circumstances, we will try to make sure to send the order consisting of Product(s) by date indicated in the Delivery confirmation or if no delivery date is specified, in the estimated time frame within a maximum period of 30 days from the date of Order confirmation. Nonetheless, there may be delays for reasons such as the occurrence of unforeseen circumstances or the delivery zone. For the purpose of these Conditions, the “delivery” shall be understood to have taken place or the order “delivered” as soon as you or a third party indicated by you acquires physical possession of the goods, which will be evidenced by the signing of the receipt of the order at the delivery address indicated by you.
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Exchange/Refund/Return PolicyWe grant you a period of 7 days from the day the order was delivered by the delivery executive. In case you return the goods within the contractual term of the right of withdrawal, you will only be reimbursed with the amount paid for said products. Delivery charges will not be reimbursed After the goods returned.
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TaxesPursuant to the prevailing rules and regulations in force, all purchases done through the website are subject to all applicable taxes but not limited to GST, duties, cesses, etc.
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ContractAfter you place an order, you will receive Confirmation mail/Message (Order Confirmation) and (Shipping Confirmation)
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Returns7 days of exchange/return Policy. You can request a return/exchange from home within 7 days after you receive your package only if the product is defective or is not what you ordered. After you examine the product, you can contact us at begairatofficial@gmail.com with pictures of the defective/wrong product. Our team will get back to you as soon as possible. For Return/Exchange Request, Drop us a request e-mail here – begairatofficial@gmail.com We sincerely hope that you are satisfied with your BEGAIRAT purchase. All our products are digitally designed and printed for the best-looking results. However, if you find the quality of fabric or the print not matching the quality standard, please leave a review on the website and we will work on it and will try to make up for your satisfaction. we do not have our own delivery service, we rely on delivery partners like DTDC, Delhivery, eKart, etc . In case of an exchange; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location, As these charges are two-way; we request our customers to pay for one way charge i.e. ₹120. NOTE: Once we receive the product, we will check it and if everything is right, then you will be provided a credit note in your BEGAIRAT Wallet for your future purchase.
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IntroductionWe value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Note: Our privacy policy is subject to change at any time notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website or mobile application you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website. By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
If your question was not answered above please contact us using the form below.
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